Terms of service

Terms & Conditions

Last updated: 30 July 2026

These Terms & Conditions govern your use of solvrly.com and any purchase you make from us. By browsing or ordering from our store, you agree to these terms. Please read them carefully.

In these terms, "Solvrly", "we", "us" and "our" mean Solvrly (ABN 18 337 928 040), the operator of solvrly.com, based in Melbourne, Victoria, Australia. "You" means the person browsing or purchasing from our store.

Products & Descriptions

We do our best to describe and photograph our products accurately. Product images are for illustration — colours may appear slightly different depending on your screen, and packaging may vary.

All products are subject to availability. If an item becomes unavailable after you order, we'll contact you and offer a replacement or a full refund.

Health & Wellness Disclaimer

Solvrly products are general wellness and recovery products. They are not medical devices and are not intended to diagnose, treat, cure or prevent any disease or medical condition. Any information on our website, in our emails or in our advertising is provided for general information only and is not medical advice.

If you have an injury, a medical condition, are pregnant, or are undergoing treatment, please consult a qualified health professional before using our products. Always follow the instructions supplied with the product. Discontinue use and seek advice if you experience pain or discomfort.

Pricing & Payment

All prices are shown in Australian Dollars (AUD) and include GST where applicable. Prices and promotions may change at any time without notice, and changes do not affect orders already placed.

Payment is taken at the time of purchase through our secure checkout. We reserve the right to refuse or cancel any order, including where a product has been listed at an incorrect price, where we suspect fraud, or where an order breaches these terms. If we cancel a paid order, we'll refund you in full.

Discounts & Promotions

Discount codes and bundle offers cannot be combined unless we say otherwise, apply only while stock lasts, and may be withdrawn at any time. Promotional pricing applies to orders placed during the promotional period only.

Shipping, Returns & Refunds

Delivery is covered by our Shipping Policy, and returns and refunds are covered by our Returns & Refunds Policy. Both form part of these terms.

Your Account

If you create an account, you are responsible for keeping your login details secure and for all activity that takes place under your account. Let us know immediately if you believe your account has been used without your permission.

Acceptable Use

You agree not to use our store to break any law, to interfere with or disrupt the website or its security, to scrape or copy our content for commercial use, or to submit false, misleading or abusive content — including in product reviews.

Intellectual Property

All content on solvrly.com — including our name, logo, product designs, photography, video, copy and page layouts — is owned by or licensed to Solvrly and is protected by Australian and international intellectual property laws. You may not reproduce, distribute or use our content commercially without our written permission.

Reviews & Submissions

If you submit a review, photo, video or comment, you grant us a non-exclusive, royalty-free, worldwide licence to use, reproduce and display that content in our marketing and on our website. You confirm that the content is your own and does not infringe anyone else's rights. We may remove content that is false, offensive or breaches these terms.

Third-Party Links

Our store may link to third-party websites or services. We're not responsible for their content, products, or privacy practices, and linking to them is not an endorsement.

Limitation of Liability

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Australian Consumer Law that cannot lawfully be excluded.

To the extent permitted by law, our liability for any claim relating to a product or to your use of our store is limited, at our option, to replacing the product, supplying an equivalent product, or refunding the price you paid. We are not liable for indirect or consequential loss, including loss of profit or loss of opportunity.

Privacy

Your personal information is handled in accordance with our Privacy Policy, which forms part of these terms.

Changes to These Terms

We may update these Terms & Conditions from time to time. The version published on this page at the time you place your order is the version that applies to that order.

Governing Law

These terms are governed by the laws of the State of Victoria, Australia. You and Solvrly submit to the non-exclusive jurisdiction of the courts of Victoria.

Contact Us

Solvrly
ABN 18 337 928 040
Melbourne, Victoria, Australia
Email: solvrlywellness@gmail.com
Response time: within 1–2 business days (Monday to Friday)